Requirements to resell and support GCC in CSP Direct Bill program
I understand the process of signing up as a GCC CSP partner and verifying customers for GCC.
What are the requirements for support staff for these customers? Does the support staff need to reside in the USA? Can a US Citizen that is FBI background checked but residing in another country be able to support these customers?
Is there a document somewhere that details out the support requirements for GCC customers? I haven't found one yet.