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UK Partner Zone Discussions

A dedicated area for UK Partners to connect around readiness events and content at a local level.

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oliviatobin
Moderator

Used support recently? Tell the team how to make it better for you.

The Microsoft One Commercial Partner Digital Experience team works to deliver best-in-class experiences to Microsoft partners through strategy, design, and research. Currently, the team is working on a project to improve the support experience and is giving partners the opportunity to share one-on-one feedback. Your input will directly influence design. Taking part in a usability study generally requires only 60 minutes and helps inform how the programs you use are designed, built, and rolled out.

 

If you have previously used support, the team would love to get your input and feedback. To get started, please fill out the Support survey by November 13.

 

After that, you will receive a follow-up email to schedule a 60-minute interview via Microsoft Teams. All selected and qualified participants will receive a $50 Microsoft gift card. Questions about this survey can be sent to OCP-UX-Research@microsoft.com.​

2 REPLIES 2
oliviatobin
Moderator

Hi there, 

Very sorry to hear that. Would you be happy to provide some clarity on the situation and provide me with your MPN ID so I can look into this further for you? 

Thanks.

Mandesk
Level 1 Contributor

Yes I have used it and I can say it was awful...Disrespectful and rude... to someone who has been a member for over 12 Years to be treated the way I have...