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SMB response to COVID-19 - new offers

New offers to help SMB customers enable remote working

With COVID-19 continuing to impact people and organizations around the world, teams everywhere are moving to remote work. We know you are quickly adjusting to support your customers and in turn, we are adjusting, too. We know that Teams chat, meetings, and calling are critical capabilities to enable remote work, and are available in our Office 365 E1 and Office 365 Business Essentials offerings.


Today, we are announcing the availability of O365 E1 6-mo CSP trial as well as the upcoming O365 Business Essential 6-mo free offers in CSP and Web Direct channels. With the introduction of these changes, we have put together an end-to-end view of cross-channel free offers with Teams as below:


SMB Offers.PNG


Launch of Office 365 E1 offer (CSP):

In order for you to provide the best Teams experience for customers as they learn to work remotely, we are launching a new Office 365 E1 CSP Trial. It is created specifically to support you respond to the COVID-19 situation and will be available in addition to the current Microsoft Teams CSP Trial (which has no Exchange and 2GB of storage). The functionality of this new trial will be the equivalent of the managed Direct Office 365 E1 trial and it will provide 6 months of free use for up to 3,000 users. Additionally, we recognize the import role that you play in enabling our customers.  By making this Trial available in CSP, you will be able to initiate and manage the trial experience while maintaining your relationship with the end customer.


The Office 365 E1 trial is searchable now with the following SKU details:

Display name: Office 365 E1 Trial | Trial offer ID: c0c1386f-4a95-466b-8974-cefd71414def). You can begin manually loading this trial today (March 30) – the SKU will be available to transact by April 1, 2020 (may be earlier).

Please note that due to the priority to make this trial available to address the COVID situation, we did not wait to first preview the offer on the pricelist and have made it available immediately to action. You can refer to the FAQ document here for additional details and information: https://aka.ms/CSPE1OfferFAQ


We will publish additional guidance in the coming week so make sure to regularly check Partner Center for more resources.


Launch of Microsoft 365 Business Basic 6-mo trial offer (CSP and Web Direct):

We will also be launching a new Microsoft 365 Business Basic 6-months trial offer, available on CSP starting April 21st, when we rename Office 365 Business Essentials as Microsoft 365 Business Basic (for more info about this name changes visit our renaming partner page). This offer will also be available via web direct starting April 11th with a maximum of 300-seats.


We hope with these new offers you have what you need to support your customers through this crisis.

Please leave you comments below if you have any questions or feedback