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Where startup founders and technologists can get access to key resources, content, and Microsoft experts to skill up and build on Azure.

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bocimayer
Level 1 Contributor

O365 problem

Hi,

 

We ran into a problem with our sponsored O365 subscription. Out of nowhere it turned into a payed subscription, and started to bill us 10 licences, when we are only using 4. We tried with every available customer services, we were transfered at least 3 times and nobody knows why we had a free subscription in the first place. It seems no customer service has ever heared about the MS for S program and are unable to help. We were told to turn to the startups program. Now this is what I'm trying to do now. Please help!

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bocimayer
Level 1 Contributor

Seriously, this is the support? And we are the "partners" of MS?