Reply
Sultanad
Level 2 Contributor

MPN Subscription completed but unable to subcribe to O365

Hi All,

 

My MPN subscription has now been completed and all the privileges and software are now availble to my organisation.

 

The issue I now have is that I am unable to enter my subscription key from my MPN portal to O365.  I've followed what it says on the MPN portal, but unable to see where I enter the key in the O365 admin portal.

 

My account in the O365 Admin portal is one of the main administrator and when I select subscriptions, I cannot see my subscription nor how I can enter the subscription keys.

 

Does anyone know or should I be raising a support ticket?

1 REPLY 1
Andra
Community Manager

Hi @Sultanad ,

 

You can try submitting a case to support: https://partner.microsoft.com/support

 

Thank you,

Andra