MPN Subscription completed but unable to subcribe to O365

[Sultanad]

Hi All,

My MPN subscription has now been completed and all the privileges and software are now availble to my organisation.

The issue I now have is that I am unable to enter my subscription key from my MPN portal to O365.  I've followed what it says on the MPN portal, but unable to see where I enter the key in the O365 admin portal.

My account in the O365 Admin portal is one of the main administrator and when I select subscriptions, I cannot see my subscription nor how I can enter the subscription keys.

Does anyone know or should I be raising a support ticket?

[Andra]

Hi @Sultanad ,

You can try submitting a case to support: https://partner.microsoft.com/support

Thank you,

Andra