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Discuss Competencies, Enrollment, MAPS and Renewals topics

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gusco
Visitor 1

MAPS O365 E3 licenses assigned under wrong tenant!

I had been making a few changes earlier this morning for a client as a partner and still had the tab open in my browser (logged in under MY partner account) and I went to renew my 0365 E3 MAPS licenses and they applied to my client’s Microsoft account under their tenant!  WTH!!! How do I un-assign the license from my client and re-assign them under the account that I was logged into?

1 REPLY 1
JanoschUlmer
Microsoft

@gusco Contact MPN support via Partner Center, they should be able to help reassigning those if the activation did not happen over 30 days ago

Kind regards,
Janosch
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