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Level 1 Contributor

Actionpack Office 365 E3 extends and not renewed

Hi,

 

I renewed my ActionPack subscription in Month 07/19 and is valid until 07/20, I got new keys and redeempted this via provided links. But now I have 10 seats not 5 and all my office products are expired. I missing now 6 month of subscriptions. Support cant help. No I have to pay for 4 seats 50USD / month (same amount then extend partnership) but Im partner and I can use the benefits. I had no informations on redeem page, I just put the new key in the mask and click enter.

 

regards

Christopher

1 REPLY 1
Level 1 Contributor

We are currently experiencing similar. Were you able to figure out how to get the Office 365 E3 licenses to what your benefits entitled you to?  We have an active ticket with the MS Partner Team and do not have a solution. Thanks.