I've been a long time Action Pack subscriber, but really only used the Office 365 & Azure benefits. In late December, I activated the Microsoft Dynamics 365 Customer Engagement benefit using the provided Product Key, and started learning my way around it. After a while, I felt confident enough with it to set up a new company for my own business and began migrating the data from my current accounts system to it. However, in mid February, when I logged into the Dynamics portal at https://businesscentral.dynamics.com it displayed the message "Your trial period has expired. You can subscribe or extend the period to get more time.", with the options to Subscribe or Extend the trial.
When activating the Dynamics benefit, I followed the docs accurately, and as far as I am aware it was properly activated as a 5-User system, not a trial. I've tried re-activating it using the Product Key, but it just tells me that the key has already been used. I'd like to get it operational again as I want to start using it for my own business from the start of the new financial year in April. I could extend the trial period, but that will only give me 30 days of additional use, and won't resolve the issue long-term.
I raised a ticket about this issue with MPN Support on 19th February, but so far I haven't had a response.
Any help/advice would be greatly appreciated.
Andrew
