Does Marketplace capture leads?

[bendimalanta]

Does Marketplace capture leads for my published offers?

[jewel · Accepted solution]

Whether your product is listed on Azure Marketplace or AppSource, you will be able to receive leads of your customers interested in your product. With the Cloud Partner Portal, you can setup the lead destination to receive customer contact information immediately after a customer expresses interest or deploys your product. 

Leads can be written into a variety of CRM systems or directly to an Azure Storage Table where you can manage the leads however you’d like. Here are step by step instructions on how to connect each of the possible lead destinations.

• Dynamics CRM Online - Click here to get the instructions on how to configure Dynamics CRM Online for getting leads.
• Marketo - Click here to get the instructions for setting up Marketo Lead Configuration to get leads.
• Salesforce - Click here to get instructions for setting up your Salesforce instance to get leads.
• Azure Table – Click here to get the instructions for setting up your Azure storage account for getting leads in an Azure table.
• Https Endpoint – Click here to get the instructions for setting up your Https Endpoint to get leads.

Get more information here:

https://docs.microsoft.com/en-us/azure/marketplace/lead-management-for-cloud-marketplace

https://cloudpartner.azure.com/#documentation/get-customer-leads (needs access to Cloud partner portal)

[RahulEDC]

Marketplace to Salesforce lead integration is not designed well.

It is unusable for anyone.

Marketplace listing, Contact Me form has Country as text field, this does not work well with Salesforce.

Salesforce Country is a validated field and the only time it will work is if someone puts the country as 'US' or the exact ISO code, which is not what most users will put in. 

I would love to connect with someone from the Azure marketplace product management to see, if we can collaborate on this.

This issue is already logged as an Idea : https://feedback.azure.com/forums/216369-azure-marketplace/suggestions/39131152-make-country-a-picklist-field

Really, appreciate, if one of the MS employee can help.

Thanks and Regards

Rahul

[brian_levenson]

Hi Rahul - thanks for the feedback! I'm sharing this with the PM who owns the leads functionality and will follow up here as I learn more.

[andrya01]

Brian, is a fix being worked on? It has been 5 months now and it seems there are multiple organizations that this issue is impacting.

[Marty]

Read  Lead management for cloud marketplace

Thanks

Marty