Onboarding resources for working with nonprofits

[NicoleAfek]

If you're new to this community, or new to working with nonprofit customers then, welcome and thank you!

Here are some resources to help you onboard with us: 
visit the Nonprofit resource gallery MPN Nonprofit Gallery (microsoft.com)

[Ian_Drew]

You can find the latest FY22 Nonprofit Licencing Overview and EA Guidance attached below.

[TerriM]

Hi Ian,

In this document you reference the 'Power BI templates for nonprofit' can you point me in the direction of where I can find out more information about this?

Thanks,

Terri

[Ian_Drew]

Hi @TerriM ,

The template is available for download from our website here Power BI for Nonprofits | Microsoft Nonprofits. Scroll down the screen to look for the resources.

[travelling_kath]

Hi Ian, the guidance doesn't mention about the usage requirements for granted licenses. I'm looking for confirmation on a couple of questions I have around usage and haven't been able to find a clear answer. I'm a SAM Consultant who is assisting several nonprofits and want to be able to give them clear advice on the following:

• Do Microsoft require 85% utilisation (active use within 90 days) of assigned licenses, and is this for all granted licenses or just E1?
• Do Microsoft require 85% of granted licenses to be assigned, and is this for all granted licenses or just E1?

Many thanks, Kath.

[Ian_Drew]

Hi @travelling_kath ,

The information you are looking for is in the FAQ document that is posted in our Partner Readiness forum. Here is the link to the July 1st announcements, which includes the low usage information. From there you can get access to the Partner Readiness forum, but note that you will need to apply for access, if you have not yet got access, so follow the instructions to join.

To help answer your immediate questions, then the utilisation requirement is for the E1 grant, and is focused on active usage rather than assignment. We want to encourage the use of the licences, rather than their benefit being unused. In this way we can help other nonprofits that do have a requirement to actively utilise our donations.

[bgh]

Great content, thank you. Is there we can get a working copy of this instead of a PDF please? Not all of the content is relevant to all customers.

Thanks!

[NicoleAfek]

Hi Ben,

Would you mind providing a little extra detail please:

1. Are you refering to the CSP Walkthrough deck or a different asset?
2. Which information are you looking to edit / remove?
3. Who are you planning to share the edited version with (internal or customers)?

Thanks,

Nicole

[JanoschUlmer]

@NicoleAfek: One question reg. the 10 "free" seats for M365 Business - how exactly does the ordering process look like within CSP? Does the customer need to provision the 10 seats in the Non-Profit portal or M365 admin portal himself, or will the partner just provision the M365 Business subscription and 10 seats of this order will simply not be charged?

[Ian_Drew]

@JanoschUlmerThe M365 Business 10 seat offer is available via Web Direct or CSP once the customer has eligibility granted.

On CSP the 10 seat donation offer is in the price book at zero value. The SKU is locked to only allow a maximum of 10 of this SKU to be added to a tenant. The partner would then add the discounted M365 Business SKU for any additional seats that the client needs.

A new customer wanting to buy via a partner can use the eligibility process to get approved and access a tenant. Then the partner can make a relationship request via Partner Center and then add the SKU's via CSP.  If the customer has a tenant already we have a different process to check eligibility and then tag the existing tenant as nonprofit.

I hope that this helps answer your question😀🤞🏻

[nyashat]

Thanks for the informamtion Nicole. Very helpful.

[NicoleAfek]

We have a new walkthrough experience for CSP that i wanted to share (attached). Please let us know if you have any questions!

[Ian_Drew]

The attached file contains information on the revised process to register a customer for Microsoft nonprofit offers when they already have an existing Office 365 tenant account.