Connect to Security and Compliance with delegated organisation issues

[Adzino]

Hey, first time posting sorry if I miss out details and such.

We've recently started working on Automating some processes within out company.

One of these is creating eDiscovery cases via PowerShell

We attempted to use the 

Connect-IPPSSession -DeleagatedOrganisation 'ORGIDHERE'

however, we keep hitting roadblocks. We've received a couple of different errors.

One being Access denied - another which is rather strange 

We've scoured the internet and raised with MS for some assistance, this is where we've turned too. 

Thanks in advance

[JanoschUlmer]

@Adzino : Contacting support would be the recommended option when there is unexpected error, e.g. it worked and suddenly it stopped working.

However, the question you have is more a question on if there is some option to connect via delegated permissions and how to set this up the best way, for this I would rather recommend to request a consultation via TP&D team: https://aka.ms/technicalservices

[v-jillarmour]

@Adzino I don't know anything about this, but I am inquiring within to see if I can find someone to help. No promises, but I will try! 🌻

[Adzino]

Thank you! This has been a real head scratcher here so any info will be great!

[v-jillarmour]

I'm still looking for the correct contact to help, but I'm getting closer. 

[v-jillarmour]

@Adzino I've been told to direct you to submitting a support ticket (which you already have it sounds like), so If you can share your ticket number with me I will do what I can to escalate it. 

Some links that where shared by the team:

PowerShell Documentation

PowerShell FAQs

[Adzino]

Hey @v-jillarmour 

heres the case ID I raised with Microsoft partner support,

2210030040003442

if you need further info from me let me know!

[Adzino]

Hi @v-jillarmour

I’ve updated them with the correct info! Hopefully we can find a resolution for this.

Thanks for the help!
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[v-jillarmour]

@Adzino Wonderful. Keep us updated when they fix your issue!! 

[v-jillarmour]

@Adzino It appears the phone number they have been calling gives them a busy signal. Can you provide a new number for them to reach out to you with via the support portal or send me a private message through the community and I will pass it along? I would like to get this rectified for you.