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bypascal
Level 2 Contributor

Rejected during review

It gave a warning like my November sales (rejected during review) is this a common issue? Or is it just for me?

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BReid
Level 3 Contributor

Hi there, asking for clarity: what was rejected? What did the warning say? You referenced November sales review. Is this a rejected deal/win registration?

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8 REPLIES 8
BReid
Level 3 Contributor

Hi there, asking for clarity: what was rejected? What did the warning say? You referenced November sales review. Is this a rejected deal/win registration?

bypascal
Level 2 Contributor

Hello

Yes, I have this warning in my sales in November. ( Rejected during review ) I have submitted my problem by opening a Ticket and I am waiting for the result.

v-jillarmour
Community Manager

@bypascal What is your ticket number so I can try and escalate it for you? 

JanoschUlmer
Microsoft

@bypascal To reiterate on @BReid's comment - could you elaborate on where exactly you get this? Co-Sell, Marketplace, Referrals? Screenshots? However, raising a support ticket is surely the right action.

Kind regards, Janosch (Note: Leaving role as of March 2023, don't expect further answers. Connect with me via LinkedIn: https://linkedin.com/in/janoschulmer)
bypascal
Level 2 Contributor

Hello,

I'm an app seller on the Microsoft Store and my November App sale is giving this warning. Screenshot attached.

JanoschUlmer
Microsoft

@bypascal You can expand the error message/details by clicking the down-arrow on the right, but for this specific problem official recommendation is to contact support: Transaction history - Partner Center | Microsoft Learn

 

Note that this group where you posted is not for getting support on the issue itself, we can't troubleshoot this issue here - thes community is more for cdiscussing support experiences and where to find the right support team - which is Partner Center support in this specific case.

Kind regards, Janosch (Note: Leaving role as of March 2023, don't expect further answers. Connect with me via LinkedIn: https://linkedin.com/in/janoschulmer)
bypascal
Level 2 Contributor

Hello,

My application was rejected for the following reasons and now it shows as I will receive November (DENIED DURING REVIEW), will my sales for November not be paid to me?

 

JanoschUlmer
Microsoft

@bypascal : And this needs to be discussed with the teams and contact options provided to you (e.g. reportapp@microsoft.com) - in this community we can't help on this specific ask. 

Kind regards, Janosch (Note: Leaving role as of March 2023, don't expect further answers. Connect with me via LinkedIn: https://linkedin.com/in/janoschulmer)