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Feedback & Support Discussions

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Visitor 1

MAPS

We need to un-link our MAPS keys from the old tenant to a new tenant, I've logged 3 calls in Partner Center, its been almost 5 days now, still you support from Microsoft received.

3 REPLIES 3
Visitor 1

Hi there,

Our Microsoft Action Pack license got expired last month. I am not able to renew it online. And also when I am calling to Microsoft Toll free number it is forwarded to a recorded voice message which is asking asking to lodge complaint online on https://partner.microsoft.com/support but when lodging complaint it says - 

"

 
 
We’re currently experiencing delays in responding to support requests in Asia. Thank you for your patience and understanding. 

 

Company name – Interface Systems Group

Location -  Mumbai, India.

Could you please let me know email id on which I can contact to renew our Action Pack subscription?

 

Thanks & regards,

Suvendu

@Sunil_Yadav : The message says that there is a delay, not that that there is no option to open a ticket. There is no email support available.

 

Kind regards,
Janosch
Community Manager

Hi Pieto,

 

Thank you for your feedback!

Please submit a ticket to Frontline Support in order to get assistance and have this issue tracked, you can use this link: https://partner.microsoft.com/support or submit from your Partner Center dashboard.

 

Have a great day ahead,

Andra