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HHA
Level 1 Contributor
Level 1 Contributor

Join MPN stuck on employment verification

I m stuck in the employment verification step. please advise how can solve it. I rechecked all information submitted is correct and match legal and office 365 subscription 

3 REPLIES 3
Andra
Community Manager

Good day @HHA ,

 

I am sorry to hear you are facing difficultes with the verification process!

When you say stuck, you mean you are not getting in Partner Profile tab in Partner Center no updates about your business verification status? Or is status rejected?

Have you submitted a case to support : https://partner.microsoft.com/support ?

Please make sure you check regulary your Partner Center dashboard and Junk email folder for any missed communication on this topic from Frontline Support.

 

Kind regards,

Andra

HHA
Level 1 Contributor
Level 1 Contributor

status is rejected " We were not able to verify your email domain. Follow below instructions to fix:"

also, I opened a ticket ID:620031594783041 on 15/3 but no one reply till now.

Andra
Community Manager

Hello @HHA ,

 

Alright, thank you for advising, it sounds like you respected all instructions.

Frontline Support should get back to you soon with next steps. 

 

Feel free to reach out to me via a direct message, should you have follow-up questions.

Have a great day ahead,
Andra