How to get MS Partner Help?

[GregRoberts]

Hi

My issue is our partner code for windows 10 enterprise is now considered invalid when people upgrade to 1903 of Windows 10.

The "Support HELP" goes to the url https://partner.microsoft.com/en-au/support but no where here is there an option to get help and submit a ticket, surely MS has something in place..
>> Does someone know how you can get help ?

Thanks

[JanoschUlmer]

@GregRoberts : You mean the Product Key will not be accepted, Windows does not activate? The product key for Partner internal use rights is a MAK key with limited numbers of activations. The suggestion by @Andra is correct, but as additional info you can use the VAMT tool to check on the reamining number of activations. 

[NickKershner]

Just following this topic as I had similar licensing issues and the partner team refused to repair the issue with the licenses.  So I had to purchase licenses for what SHOULD have been IURs (which I pay for through my membership).

Want to see how this plays out.

~Nick

[Andra]

Hi @GregRoberts ,

Thanks for reaching out!

I suggest you use these parameteres and go to Microsoft Support as shown below or try to submit directly an incident online (under Support options).

BR,

Andra