Dynamics 365 Customer Insights - Practice Building Workshop
Dynamics 365 Customer Insights
Practice Building Workshop
Dear Partner, you are Invited to our D365 Customer Insights Practice Building Workshop Series for May. Please see attached invite for Day 1 and Day 2 (14th and 15th of May) 1:30PM – 3:00PM
Welcome to the series plus overview and a short demo of Customer Insights
Attendees will obtain a basic understanding of what Customer Insights is and what it offers.
Overview of potential service offerings. Some examples of potential offerings to be brainstormed:
We will review the resources & skillsets needed for each scenario.
Attendees will have a working model of potential offerings you can bring to market and a good understanding of what the offering will require in terms of: time, personnel, costs, etc.
“How to differentiate your CI offering w/ Industry” session.
Attendees will have a good understanding of how to infuse their offering with industry specific scenarios and produce an industry specific offering(s).
& Profitability Models
Discuss how you can monetize and grow the new services offering(s)
Upon completion attendees should have a good idea of how to monetize their offering(s) and how to grow their business.
Value Proposition, Competitive landscape review, what are the key moments/conversations to advance the deal? What is a CDP? How is a CDP different from a MDM, DMP or CRM?
Attendees will understand the value prop, key moments/conversations to advance the deal. What is a CDP difference between MDM, DMP and CRM.
Day Go-To-Market Options
Review AppSource and discuss best practices on how to create & market your new offering. We will also review the AppSource templates that will be provided in the workshop kit.
Session Close out and Next Steps
Attendees will understand what GTM options are available to them and how to take advantage of those offerings.
If you choose to participate in this session using Microsoft Teams, your name, email address, phone number, and/or title may be viewable by other session participants.