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Actionpack Office 365 E3 extends and not renewed

Hi,

 

I renewed my ActionPack subscription in Month 07/19 and is valid until 07/20, I got new keys and redeempted this via provided links. But now I have 10 seats not 5 and all my office products are expired. I missing now 6 month of subscriptions. Support cant help. No I have to pay for 4 seats 50USD / month (same amount then extend partnership) but Im partner and I can use the benefits. I had no informations on redeem page, I just put the new key in the mask and click enter.

 

regards

Christopher

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