Hero Banner

UK Partner Zone Discussions

A dedicated area for UK Partners to connect around readiness events and content at a local level.

Reply
Technonath
Level 2 Contributor

The CSP Partner portal does not work with the "New Exchange Console" properly

Hi, I have tried many ways to "leave feedback" about this, but it is just ignored. 
The CSP Partner portal does not work with the "New Exchange Console" when you go in to the new console it takes you to your tenant and not your customers tenant.
 
Are there any microsoft employees who can refer this to the right people to get it fixed ?

1 ACCEPTED SOLUTION
Technonath
Level 2 Contributor

Thanks for your reply, well strangely since this morning, it now work as it should do taking me to the correct tenant.  Has someone here read this and fixed it? because it definitely hasn't been working correctly for the 3 months or this morning when I tried it . Very strange indeed.

View solution in original post

5 REPLIES 5
Technonath
Level 2 Contributor

Could a few more people try this and see if they get the same issue ?   because 3 of us at my company are still having these problems.

Technonath
Level 2 Contributor

it is still a bit erratic.  If I use the toggle switch to go to the new exchange admin console, most of the time it goes to my tenant instead of the one it was in, if I use the new link on the left menu to launch it does go to the correct tenant, then after a couple of times of testing, both options will take you to the correct tenant. I think there is a strange cookie issue going on here, but I can't put my finger on it. I am using Google chrome Version 88.0.4324.104 (Official Build) (64-bit)

 

 

JanoschUlmer
Microsoft

Could you please check if the issue exists if you try this within a separate inprivate/incognito browser session where you are not logged in with other accounts in other services? I see those issues happening a lot if the same browser session is used for multiple accounts.

 

Regardless if other people see the same issue, I would recommend to open a support ticket on this. The fact that I can not reproduce this issue (with either Edge or Chrome) does mean it is not a general design limitation, and so a technical problem exists somewhere - either on the PC service instances you are using, the exchange service, or with the users you are using (so in AzureAD). Finally it needs to be troubleshooted by support. 

 

Kind regards,
Janosch
Get consultations form Technical Presales & Deployment services team via https://aka.ms/technicalservices
JanoschUlmer
Microsoft

Have you opened a support ticket on this? 

Just tested t myself, and see no issue, I land in the customers tenant - with new portal you are connecting to the URL https://admin.exchange.microsoft.com/?delegatedOrg=<customertenantname>.onmicrosoft.com , don't you?

Kind regards,
Janosch
Get consultations form Technical Presales & Deployment services team via https://aka.ms/technicalservices
Technonath
Level 2 Contributor

Thanks for your reply, well strangely since this morning, it now work as it should do taking me to the correct tenant.  Has someone here read this and fixed it? because it definitely hasn't been working correctly for the 3 months or this morning when I tried it . Very strange indeed.

View solution in original post