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Level 2 Contributor

Teams Contact Centre/Call Recording API - Launch?

I am trying to get a definitive answer from anyone in Microsoft when the Teams API will be out of preview.

 

We have a number of customers waiting for call recording which requires the API, and they cannot hold off much longer given the requirement to move from ISDN to SIP Trunks being imminent.

 

I have heard 28th February but I cannot get any official confirmation. Anyone?

3 REPLIES 3
Microsoft

Re: Teams Contact Centre/Call Recording API - Launch?

Mark - Sending you a PM, let me know when you have a moment to chat?

 

Microsoft

Re: Teams Contact Centre/Call Recording API - Launch?

Hey Mark, 

Understand you are engaged with Mark B around this now? Robot Happy

Level 2 Contributor

Re: Teams Contact Centre/Call Recording API - Launch?

I am - but still don't have an answer............Customers are likely to go elsewhere as they need to commit to somethign this week.

 

MArk