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Anonymous
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Data processor agreement (DPA) download - customers' request

Hello,

Few of our customers asked us to provide the Data Processor Agreement between Microsoft and the customer. I have tried to get such document via different support channels, unfortunately without success.

Can anyone help and direct me where I can download or get this agreement? 

 

Thank you in advance

 

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Anonymous
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Re: Data processor agreement (DPA) download - customers' request

Hi @Anonymous, I am not sure. @Anonymous, do you know? 

Ben - have you contacted support? https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support

Anonymous
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Re: Data processor agreement (DPA) download - customers' request

Hi @Anonymous thank you for reply. I have tried both partner and product supports, none of them could help me, including CSP program support line. 

I have found information on MS websites that there is such agreement. Although I need it in Polish, have it in English would be a good start Robot Happy 

Anonymous
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Re: Data processor agreement (DPA) download - customers' request

@Anonymous, I have reached out to a MS SME and will let you know what I learn.

Anonymous
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Re: Data processor agreement (DPA) download - customers' request

Hi @Anonymous @Anonymous Yes, it seems that https://www.microsoft.com/online/mosa/MOSA2013Agr%28EMEA%29ExUKR%28ENG%29%28Mar2013%29%28HTML%29.htm is the one I was looking for, thank you! Robot Happy 

 

Although it is from 2012, I can now work with our local Sub to have it translated and maybe updated. 

 

Thank you for your help

Anonymous
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Re: Data processor agreement (DPA) download - customers' request

Hello @Anonymous,

A more recent version, I could not find.

You're most welcome.

Anonymous
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Re: Data processor agreement (DPA) download - customers' request

I am not able to go to the page, getting page not found.

I am looking for Data processor agreement since we use office 365 and are located in sweden.
May 25:e the new GDPR enters into force and by then we need to have a signed agrrement with Microsoft.

Anonymous
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Re: Data processor agreement (DPA) download - customers' request

Hello @Anonymous,

The previous page is no longer available.

To prepare for the General Data Protection Regulation (GDPR), please consult the resources available at www.microsoft.com/gdpr. Related to this topic please see FAQ .

For support please contact aka.ms/gdprpartners.

thank you

Anonymous
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Re: Data processor agreement (DPA) download - customers' request

The Link to aka.ms/gdprpartners dosent work seem it an interna link.

What I really need is an DPA for Office 365 or directions where i find it or if its already covered in the license agreement.

 

Anonymous
Not applicable

Re: Data processor agreement (DPA) download - customers' request

@Anonymous have you tried reaching your local Sub? I did that, based on that 2012 version and they hadprovided me with Polish version of Online Services Agreement 

Anonymous
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Re: Data processor agreement (DPA) download - customers' request

But does the Online Services Agreement contained sny Data Processor addendum.

Because as I perceive it we need to have a Signed DPA since microsoft handel personal data of our employees when we using office 365.

Right?

Anonymous
Not applicable

Re: Data processor agreement (DPA) download - customers' request

Hello @Anonymous,

All resources related to GDPR compliance can be access here:  https://www.microsoft.com/en-us/trustcenter/privacy/gdpr/resources.

Microsoft support contact: https://support.microsoft.com/en-us.

For Office 365 support, please refer to https://support.office.com/en-us/office365admin.

You may download Office 365 security white paper from the link below:

https://www.microsoft.com/en-us/download/details.aspx?id=26552.

Thank you.

 

 

Level 1 Contributor

Re: Data processor agreement (DPA) download - customers' request

GDPR requires a contract between any controller and processor if personal information is being passed.  This means either Microsoft is required to sign its customer's processor agreement or if offering a product or service to the customer, then Microsoft can write the contract.

GDPR also requires a processor (Microsoft) not to accept personal data from a controller if a contract is not in place and to notify said controller.

So the question is, where is the processor addendum for GDPR?

It certainly isn't on the GDPR resource page.  SalesForce has one out.  Oracle has one out.  AWS has one out.

Visitor 1

Re: Data processor agreement (DPA) download - customers' request

Hello and thank you for the info.

Please be so kind and tel me to aply for a Call Center Option for english and german speaker amazon vodafone or any others.

i work since long time as callcenteradvisor and find it is time to stand on my own.

 

Level 1 Contributor

Re: Data processor agreement (DPA) download - customers' request

Found the link everybody is looking for.

https://www.microsoft.com/en-us/licensing/product-licensing/products.aspx



Jon Kelly
Principal Consultant
CREO, Inc.
919-259-4890
jkelly@creoinc.net
http://www.creoinc.net/
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