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Level 1 Contributor

The trust relationship between this workstation and the primary domain fail

Hi,

I have a customer with a SBS2011 domain with the sbs2011 being the only server, the clients are a mixture of Windows 7 and Windows 10, we have had the above error pn 3 windows 7 computers over the last couple of days. Usually in this scenario I take the computer out of the domain and the re-add it but that does not work, it says that it has rejoined the domain, but when I go to re-boot and the login with the domain account I get the same error again, I have also tried  resetting the clients active directory object as well as renaming the client and re-adding it and each time I get the same issue arise when I go to log back in.

Can you advise?.

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Level 6 Contributor

I'd check the domain controller and problem client have the static address of DC listed for DNS and no others such as router or public DNS. Also check domain health via dcdiag. If you needed help you can run;

Dcdiag /v /c /d /e /s:DCName >c:\dcdiag.log
(please replace DCName with your domain controller's netbios name)
ipconfig /all > C:\dc1.txt
then put files up on OneDrive and share a link.