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Anonymous
Not applicable

Skype for Business Cloud Connector Edition installation Error

Hello guys , I need help 

I am installing Skype for Business CCE , I am getting this error since a week, I tried to deploy it agian and again from begining but keep giving me the same error. 

the error is: 

>>>>Step 4: CreateVM-CMS is started on 800 seconds.
Preparation phase started...
The configuration file for Cms virtual machine is created in C:\Users\Administrator\CloudConnector\ApplianceRoot\Instances\2.1.0\ExportedConfig\VmConfig-Cms.ini
Preparation phase finished.
Deployment phase started...
Copying VHD file to C:\Users\Administrator\CloudConnector\ApplianceRoot\Instances\2.1.0\VMs\CMSServer.vhdx started...
Copying VHD file to C:\Users\Administrator\CloudConnector\ApplianceRoot\Instances\2.1.0\VMs\CMSServer.vhdx finished.

Path : C:\Users\Administrator\CloudConnector\ApplianceRoot\Instances\2.1.0\VmMountRoot
Online : False

Dismount-WindowsImage : Dismount-WindowsImage failed. Error code = 0xc1550115
At C:\Program Files\WindowsPowerShell\Modules\CloudConnector\Internal\MtVm.ps1:225 char:5
+ Dismount-WindowsImage -Path $mountRoot -Save
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : NotSpecified: (:) [Dismount-WindowsImage], COMException
+ FullyQualifiedErrorId : Microsoft.Dism.Commands.DismountWindowsImageCommand

Trying to exit current manual maintenance mode.
Successfully exit manual maintenance mode.
Dismount-WindowsImage : Dismount-WindowsImage failed. Error code = 0xc1550115
At C:\Program Files\WindowsPowerShell\Modules\CloudConnector\Internal\MtVm.ps1:225 char:5
+ Dismount-WindowsImage -Path $mountRoot -Save
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : NotSpecified: (:) [Dismount-WindowsImage], COMException
+ FullyQualifiedErrorId : Microsoft.Dism.Commands.DismountWindowsImageCommand

 

1 REPLY 1
Anonymous
Not applicable

Hi @Anonymous, please follow the steps under How to submit a product support incident via this link: https://support.microsoft.com/en-us/help/2987884/microsoft-partner-network-technical-benefits-summary and submit an Advisory Service Request.