License Key Issue

[Faheem]

Dear Support, We have downloaded a Windows Server 2012 R2 from the following link. After that we get the license and input the key it gives the attached error, please assist how to resolve it. https://www.microsoft.com/en-us/evalcenter/evaluate-windows-server-2016/?i=1

[rachelgomez_123]

Fix common errors
To purchase a new Windows license, Start > Settings > System > Activation , and then select Go to Microsoft Store. 
If you have a Windows product key you used on your device before the hardware change, enter it by selecting Start > Settings > System > Activation , and then selecting Change product key.

Greeting,

Rachel Gomez

[DSPatrick]

Two things;

If the server were already a domain controller then conversion from evaluation to retail would not be supported.

The evaluation can be activated using retail or volume keys. For OEM the distribution media would need to come from OEM provider.

Also try;

Dism /Online /Get-CurrentEdition

(check that it isn't already ServerDatacenter in case your key was ServerStandard)
Dism /Online /Get-TargetEditions

Target Edition : ServerStandard
Target Edition : ServerDatacenter

then
Dism /online /Set-Edition:<edition name> /AcceptEula /ProductKey:12345-67890-12345-67890-12345

[Faheem]

Dear DSPatrick,

Thanks for your reply. Please find below the inline comments.

If the server were already a domain controller then the conversion from evaluation to retail would not be supported.

Server is on workgroup you can also see in the attached pic and I already shared with you.

The evaluation can be activated using retail or volume keys. For OEM the distribution media would need to come from OEM provider.

It is not OEM and we have Open License Program. We have retail or volume keys. Please find the pic of Lic Volume Id.

We will check below commands and update you shortly.

Also try;

Dism /Online /Get-CurrentEdition

(check that it isn't already ServerDatacenter in case your key was ServerStandard)
Dism /Online /Get-TargetEditions

Target Edition : ServerStandard
Target Edition : ServerDatacenter

then
Dism /online /Set-Edition:<edition name> /AcceptEula /ProductKey:12345-67890-12345-67890-12345

[DSPatrick]

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We will check below commands and update you shortly.

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Sounds good.

[Faheem]

Hi,

Sorry for late reply, I was waiting a response from my customer. Please find the attached error, after upgrading the Key it's now showing ServerStandard but on Desktop it is showing to activate the key, kindly assist further.

BR

Faheem

[DSPatrick]

Also try from elevated credentials;

Dism /online /Set-Edition:ServerStandard /AcceptEula /ProductKey:12345-67890-12345-67890-12345

if no joy I'd contact the key provider for more assistance.

(idiotic forums interface conversion)

should be below without the spaces

/Set-Edition : ServerStandard

[Faheem]

Hi,

Pl find the solution of the command, current version is Windows Stnd why it is showing that upgrade the image.

[DSPatrick]

What is returned from?

slmgr /dli

[Faheem]

Pl find the o/p of the command.

[DSPatrick]

Missing the output dialog box but I'd verify with key provder that key channel matches installation media channel.

[Faheem]

Thanks will be waiting for your kind response.

[DSPatrick]

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@Faheem wrote:
Thanks will be waiting for your kind response.

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Too funny, you should verify with key provder that key channel matches installation media channel.