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sofiasmith
Visitor 1

How do Fix if Outlook Crashing Error Occurs?

If you're experiencing problems with Outlook crashing, there are a few things you can do to try and fix the issue.

The first step is to make sure that your application is up to date. This includes installing all the latest updates for your software as well as installing any new security patches.

Next, you should verify that all of your files are properly backed up. If something were to happen and you lost access to one or more of your files, having a backup will help you get them back quickly and without any hassle.

Finally, if Outlook keeps crashing after following these steps, it may be necessary to uninstall and reinstall it. Doing this will reset all of your settings and hopefully resolve the issue.

 

2 REPLIES 2
rachelgomez_123
Level 3 Contributor

Steps to fix-

Exit Outlook.

Press the Windows logo key Windows Start button in Windows 8 and Windows 10 + R to open a Run dialog box.

Enter Outlook /safe, choose a profile if prompted, and then select OK.

If Outlook doesn't crash or hang, continue by selecting File > Options > Add-Ins.

At the bottom of the window, select COM Add-ins and then select Go.

Select any active check boxes to clear them, and then select OK.

Restart Outlook. If the issue doesn't recur, start adding the add-ins back one at a time.

After adding each add-in, exit then re-open Outlook.

If the issue doesn't recur, add the next add-in.

Repeat until either all add-ins have been re-added, or the issue recurs.

If the issue recurs, remove the last add-in to be added.

 

Regards,

Rachel Gomez

v-jillarmour
Community Manager