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Partnership 101

How to build a foundation with Microsoft to accelerate your business

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HamudiZawa
Level 1 Contributor

trying to register as Microsoft partner but cannot receive the verification email

hi, i tried to register by our company email, to become a Microsoft partner to sell original Microsoft software legally in our country.

 

i inputted my email at https://partner.microsoft.com/en-AE/, and received mobile number verification message, but i got stuck while trying to receive the email verification message.

 

i even tried 4 times but still cannot work, my email inbox works perfection fine to receive and send. Also, i checked with our email service provider and the confirm there is nothing wrong.

 

then i tried to submit this case to the right team Microsoft Partner Center by link of https://partner.microsoft.com/en-US/support/v2/?stage=2&topicid=1af7f3a0-1757-3543-4b6a-c945c3ad187b to resolve it. However it required me to log in , but i cannot log in since i cannot register because i cannot receive the verification email !

 

this is how i got stuck. pls help me 

9 REPLIES 9
Beno
Level 1 Contributor

We sent a verification code to EMAILADRESS. Enter the code to complete signup.

But we don't get a code.

Beno
Level 1 Contributor

I have exactly the same issue.

 

I register, get the text on my phone and then I don't get an email in my mailbox.

Andra
Community Manager

Hi @jtil ,

 

I moved your post in a similar thread. 

Typically this a frontline support type of query, which we cannot assist on the Microsoft Partner Community.

Please read this documentation and requirements and follow the links provided there to create an account: https://docs.microsoft.com/en-us/partner-center/mpn-create-a-partner-center-account.

 

I hope this helps,

Andra

Andra
Community Manager

@HamudiZawa Good day,

 

Most likely there were too many attempts to sign in, hence you are prompted to try again later.

This is a frontline support matter, which unfortunately we cannot assist on the Microsoft Partner Community.

Please read this documentation and follow the links provided there to create an account: https://docs.microsoft.com/en-us/partner-center/mpn-create-a-partner-center-account.

 

Let us know how this works out,

Andra

jtil
Visitor 1

Hello everyone!

 

I'm trying to sign myself up as a Microsoft Partner (reseller) here:

 

https://partner.microsoft.com

 

In the first step I receive a text message, which all work OK. At the next step in the process, I've been asked for a first name, surname and a verification code that has been sent via e-mail. Whatever I do, even when I try to resend it, I don't receive the code on my business e-mail.

 

I already asked my e-mail provider to check their e-mail and spam systems, but it looks like the e-mail isn't sent at all...

 

Does anyone here know a solution?

 

Best,

 

JT

jcnguri
Visitor 1

Jtil did you ever get help to this problem? kindly assist me urgently

HamudiZawa
Level 1 Contributor

and today when i try again , still i cannot receive the verification email, plus it says "verification code could not be resent. Please try again in some time."

 

i tried many times within oneday but still i cannot receive.

tnwcreations
Visitor 1

Hi HamudiZawa!

 

Sounds like you might need to open a support ticket or contact Microsoft Partner Support. Try this link.
https://partner.microsoft.com/en-AE/support/?stage=1

Good luck!

HamudiZawa
Level 1 Contributor

hi tnwcreations, thanks fo reply, 

 

i tried a lot and the link you gave me also i tried. On the paged opened by that link, there is a buttom to submit a tick right, but when i click, it says :

-------------------------------------------
You don’t have access.

You don’t have permission to view this page. Contact your account admin for access.
------------------------------------


so the issue is i cannot receive the verification email, so cannot register as a parter, so i cannot submit one ticket as a partner. got stuck.