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Partnership 101

How to build a foundation with Microsoft to accelerate your business

Visitor 1

Unable to log a call!

We're trying to log a critical call about a client having issues, but we're unable to do so.  I got to technical, they say I need to speak to accounts.  We speak to accounts, they confirm we have an active partner agreement and put through to technical, and the circle of infuriation continues!

Is there a manager here in technical who can escalate this for us?  I have great patience but after 2 hours getting nowhere I had to leave the office.