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A dedicated area for Partners to connect around nonprofit industry content and share ideas.

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Non profit not appearing in the special qualification

I have a customer who is now approved as a non profit. I am not trying to create a customer instance for her in my partner center. The special qualifications field in the form does not have the option for "non-profit" in the drop down list. What might be the reason? how can i resolve this?


If the customer is approved as non/profit, then the customer would have created their tenant *create new work account) in the non/profit portal. You do not need to create a new tenant in Partner Center, but invite the customer's tenant using the reseller relationship link instead.

Kind regards, Janosch (Note: Leaving role as of March 2023, don't expect further answers. Connect with me via LinkedIn: https://linkedin.com/in/janoschulmer)