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Microsoft Teams Phone - SMB Partner Bootcamp


People need to be connected from anywhere, at any time, on any device – synchronously and asynchronously, in person and remote.


With Microsoft Teams Phone, customers get a complete, modern voice platform built on the Microsoft cloud.

Teams Phone enables customers to consolidate point solutions by bringing together calls, chat, and meetings, to an all-in-one communication platform that users love and IT trusts. A lot of our customers are turning to our partners to deliver voice, to help them migrate their voice platforms to Teams or to enable them for the first time.


This is a really good time to be thinking about building your Teams Phone practice. During this SMB partner bootcamp, our Microsoft subject matter experts will walk you through the foundations for Microsoft Teams Phone.


The event will take place in the Americas region on June 14-16 and in the EMEA region on June 21-23, 2022. Note that dates were pushed from late May/early June due to multiple conflicts. Attendees will have an opportunity to interact with Microsoft Teams Phone subject matter experts through a moderated live Q&A chat during every session, along with an open Q&A at the end of Day 3.


Recommended for, but not limited to, the following roles at SMB partners

  • Sales and business development managers
  • Communication, collaboration and telephony practice leads
  • Presales consultants and architects
  • Technical architects and consultants
  • Product managers
  • Adoption and change management consultants


Following is a detailed bootcamp agenda. Please register for each day.

Day 1

  • Teams Phone for SMB Fundamentals
  • Teams Phone for SMB Licensing
  • Build a Teams Phone SMB Practice
  • Voice 101 and Calling Features
  • Connect Teams Phone to the PSTN

Day 2

  • Getting Started with Teams Phone and Calling Plans
  • Voice Policies and User Dialing Habits
  • Configure Direct Routing and Voice Routing
  • Configure Operator Connect
  • Audio Conferencing and Operator Connect Conferencing
  • Call Queues and Auto Attendant


Day 3

  • Teams Devices Portfolio
  • Getting Started with Teams Phone Devices
  • Device Investment Protection with Teams
  • Managing Teams Phone
  • Partner Solutions for Teams Phone
  • Ask Me Anything – Teams Phone for SMB

Local times for reference


Americas event on June 14-16:

  • 8:00 AM – 12:00 PM, Pacific Time
  • 11:00 AM – 3:00 PM, Eastern Time


EMEA event on June 21-23:

  • 1:00 AM – 5:00 AM, Pacific Time
  • 9:00 AM – 1:00 PM, UTC Time
  • 10:00 AM – 2:00 PM Central European Summer Time


Register for these no-cost, virtual live events today!


To stay up to date about the latest training and news, join the Microsoft Teams Meetings, Calling, and Devices conversation on Yammer.


Register Now