Microsoft Partner Center - Account Verification (business/company account)
Our company has been accepted into a new program. Everything is fine, except that in the verification status, instead of pending or something like that, it says: None.
I have read online that without the verification finished for business accounts, you cannot release apps.
I wanted to ask if this is normal? It has already been a week, and it has not changed or received any emails or phone calls.
Also, is there a way to check a more in-depth status? The only information I have it is the "none" part.
And lastly, is there a place to contact support on this topic? I haven't found anything after days searching.
Thanks for replying! I have already tried to find help in there, but for Partner center-related stuff, I can only find some pre-written answers, and there is no way to contact anyone. Is there anything else I can do to get help?
Also, do you knwo what the "None" status means on the verification status?
Thanks a lot!
If by that you mean if I'm using my company account when trying to do that, then yes, I'm using the correct account, and I still don't see anything there. Will this have something to do with the country I'm in? Since I'm from Spain, maybe it 's blocked there? No idea.
I'm so sorry for all the messages, but nothing seems to work. I was already in the correct path, and doesn't work. I still don't see the "next step" I hope this can be fixed.
Please check your notifications for a private message.
Just to close the loop here, you need to select the exact topic that matches your issue (business verification in this case, instead of general) -> go through recommended solutions -> to finally see the provide details to support option, as sometimes you don`t even need to go trough support for a certain problem.