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Partner Membership Discussions

Discuss Competencies, Enrollment, MAPS and Renewals topics

Level 1 Contributor

MS Dynamics 365 Customer Engagement

My Company has a Gold Partnership and 60 Microsoft Dynamics 365 - Customer Engagement
Gold Core licences, is Dynamics 365 Sales and Marketing included in Microsoft Dynamics 365 - Customer Engagement?

Level 1 Contributor


No, I didn´t get an answer yet.

Best Regards,

Dieter Eck
Einkauf / purchasing department

Telefon +49 761 4514 501
Fax +49 761 4514 319


Pyramid Computer GmbH
Bötzinger Straße 60 // D-79111 Freiburg
Eingetragen beim Amtsgericht Freiburg // HRB-Nr. 3018
Gerichtsstand: Freiburg im Breisgau
Geschäftsführer: Nikolaus Hensler, Josef Schneider

Level 3 Contributor

if you need clarification go to Technical Presales & Deployment Services . I had yesterday a very good session with an advisor from microsoft who answered all my questions regrading the IUR licences for dynamics and helped me with the initial setup, this was very helpful

Level 3 Contributor

Hi @JohnnyThunder , did you get a clarification on that topic?

Community Manager

Hi @JohnnyThunder,


I am following up on this thread to see if you managed to find a response.

If you are still looking for information, I suggest you submit a case to support.

Typically Frontline Support can offer this kind of information.


Have a great day ahead,


Level 3 Contributor

Hi @Andra ,

are you aware of any guidance for partners how to setup and leverage their Microsoft Dynamics 365 - Customer Engagement Benefit? To be honest i have no idea where to start. Would be so great to have a short getting started guide here. 



Community Manager



Thanks for the mention!

I`m not an expert on this, however you might find some useful information here: https://support.microsoft.com/en-us/help/4521800/business-applications-consultations

Otherwise, I would suggest the same, to reach out to support.