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MPN Rejected, support ticket ignored for over 2 weeks
Support ticket #2102110040004585 refers.
My application for MPN has been on hold for over 2 weeks, stuck at the Employment Verification stage. I created a support ticked on 11th Feb with a plethora of documents, but have not had any response at all.
I added notes on 18th and 23rd Feb, but I have not had a reply.
This is most unsatisfactory, can anybody provide info on what I need to do to get this progressed?
Solved! Go to Solution.
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Hi @NickHeath ,
👋
I investigated with the teams internal and look like you account has ben authorized. Can you check if you received a communication yesterday?
Thank you,
Andra
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Hi @NickHeath ,
👋
I investigated with the teams internal and look like you account has ben authorized. Can you check if you received a communication yesterday?
Thank you,
Andra
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Yes thank you, the account was authorised a short time after my previous reply.
