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jimerb1
Level 4 Contributor

Action Pack Renewal Period - Does Expiration Date Extend?

I'm in the one month period to renew the action pack. It expires about 25 days from now.

Question: If I renew it now, will it push the expiration date out an extra 25 days?

Or will I lose the 25 days, making it one year from today?

1 ACCEPTED SOLUTION
TafaraPulse
Microsoft

Hi @jimerb1, your anniversary date will remain the same year to year. We provide the 30 day renewal window so you don't have to worry about renewing on one specific day. So if your anniversary date is November 20 and you renew today, your anniversary date will still be November 20 next year.

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5 REPLIES 5
TafaraPulse
Microsoft

Hi @jimerb1, your anniversary date will remain the same year to year. We provide the 30 day renewal window so you don't have to worry about renewing on one specific day. So if your anniversary date is November 20 and you renew today, your anniversary date will still be November 20 next year.

jimerb1
Level 4 Contributor

Can anyone give an answer on this?

v-jillarmour
Community Manager

@jimerb1 I'm asking internally for you. Thanks for pinging again. Stand by!

v-jillarmour
Community Manager

@CatherineC or @TafaraPulse would either of you be able to help with this? Thank you in advance. 🌠

jimerb1
Level 4 Contributor

Any word on this?