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Stay informed on our pre-sales and post-sales investments offers, as well as our transactional and consumption incentive programs

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hannahwilliams
Level 2 Contributor

Public Sector Disclosure for PAL Attach

How do we show proof of Pub Sec Disclosure for Pub Sec customers that we are attached to for PAL so that we can receive incentives? I received instructions from the Partner Center help desk to send the Pub Sec Disclosures to Online Incentive Help Alias (onlineci@microsoft.com). That team does not understand my request and continues to try to send me back to Partner Center. As you can see in the MCI guide it states that we will only earn PAL incentives for Pub Sec customers if we show the Pub Sec Disclosure (PSD). There is no POE submitted for PAL so I need to understand how we show proof of the PSD as we have many attaches at Pub Sec accounts that we are not earning incentives on. 

 

MCI PAL PSD.png

4 REPLIES 4
hannahwilliams
Level 2 Contributor

@BCirceo @v-jillarmour - any update? 

hannahwilliams
Level 2 Contributor

@v-jillarmour Is there anyone else we can reach out to on this?

v-jillarmour
Community Manager

@hannahwilliams I will do my best to inquire within to find someone to help. I don't know where to start, but I will try!!!

v-jillarmour
Community Manager

@hannahwilliams I don't know how to help in this situation, @BCirceo do you know where we could point Hannah for some help on this? Thank you in advance!