We need to be able to use Quick Assist in Windows 10 to do some administrative tasks, but if the end user initiates the Quick Assist session then the remote admin is limited to only what the end user has access to. Is there any way we can start Quick Assist as an administrator or elevate it to admin level during the Quick Assist session?
Will this allow me to run an installation without having UAC prompt? I noticed when I do this and type regedit the system prompts for UAC "Do you want to allow this app to make changes to your device?" When UAC prompts it blanks the screen for the remote user running Quick Assist.
Do the following steps in order to launch regedit at end-user's desktop.
Run CMD at end-user's desktop.
Type the below command: runas /user:domain.local\administrator regedit.exe if there is no domain account, use the below command runas /user:administrator regedit.exe
cmd will ask for the admin password, once you put the password, user will get UAC message and user has to click Yes only.
Thanks for the response. If we already had admin access to the local system then we could edit this policy and resolve the issue as you described. Unfortunately QuickAssist does not give us admin access to the local system and does not prompt us remotely for credentials to be passed on to the local system. Because of this only the locally logged in user sees the UAC prompt and that user does not have the admin credentials so that user does not authenticate to allow us to do what we need to do. By design, we will not give the end user of the local device admin credentials. What do we do now? I suggest that QuickAssist be rewritten to allow for a remote prompt for admin credentials so that we can remotely administer the local devices.
