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Modern Workplace Discussions

Discuss best practices related to Security, Teamwork and Unified Endpoint Management (Microsoft 365).

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chapmanbry
Level 1 Contributor

Yealink MP56 Microsoft Teams Certified handsets do not sync Outlook contacts

We've deployed a number of Yealink MP56 headsets and cannot get Outlook contacts to sync. We've attempted just about everything to force a sync, but it appears as though the handsets only display contacts in the Speed Dial list from the desktop client. Has anyone come across a fix for this, or is it just a Teams bug? Microsoft Teams desktop client syncs great, however, those contacts don't sync on the handset.

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