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05-06-2021
08:53 PM
Yealink MP56 Microsoft Teams Certified handsets do not sync Outlook contacts
We've deployed a number of Yealink MP56 headsets and cannot get Outlook contacts to sync. We've attempted just about everything to force a sync, but it appears as though the handsets only display contacts in the Speed Dial list from the desktop client. Has anyone come across a fix for this, or is it just a Teams bug? Microsoft Teams desktop client syncs great, however, those contacts don't sync on the handset.
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Microsoft 365
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Modern workplace
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Teamwork
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