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Anonymous
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New Dynamics 365 SMB Offer SKU Now Available!

After encountering several deployment issues, we are pleased to announce that the special SMB offer that combines the Enterprise editions of Sales and Customer Service is available to transact. As a reminder, this offer is available for up to 50 seats and is intended to help satisfy those customers who use Sales and Customer Service apps together until the Business edition of these apps is available at a later date.

 

To learn more, please read the information sheet attached.

 

Offer name: “Dynamics 365 for Sales and Customer Service, Enterprise Editions (SMB Offer)”

Offer ID: 4F01C23A-C125-4E94-AAC4-E7B741C98052

 

Please note:

The March CSP Pricelist indicates the Offer Name is: Dynamics 365 for Sales, Customer Service, and Team Members, Enterprise Editions, and utilizes the same GUID. The April CSP Pricelist will correct the Offer Name to reflect Dynamics 365 for Sales and Customer Service, Enterprise Editions (SMB Offer)

 

If you have any difficulties provisioning this SKU, please submit a support ticket in Partner Center.

1 ACCEPTED SOLUTION

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Anonymous
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Re: New Dynamics 365 SMB Offer SKU Now Available!

Hello @rk and @Conny, I recieved information from the SME.

The best way for me to describe it is via an example:

New customer buys 5 licenses of Dynamics 365 for Sales, Enterprise Edition (SMB Offer), January 16, 2018. They renew January 16, 2019 with discount, but renew January 16, 2020 without discount.

Please remember, a customer can use SMB only once because it is available to new customers only. If a customer uses it again and again, they will be existing customers for the subsequent orders. In addition, this offer can't be combined with a purchase of regularly priced SKUs.

Quoted from the document:

"Promotion applies to new Dynamics 365 for Sales, or Sales and Customer Service, or Microsoft Dynamics CRM Online customers. A new customer is a customer that has not previously licensed any version of Microsoft Dynamics CRM (Online or On-Premises) prior to this purchase."

"Promotion cannot be purchased in combination with regular priced Dynamics 365 for Sales, Dynamics 365 for Customer Service, Dynamics 365 for Field Service, Dynamics 365 for Project Service Automation, Dynamics 365 for Team Members, Enterprise edition seats, or with Dynamics 365 Enterprise Plan 1 or Plan 2 seats. These customers should purchase the full Enterprise edition offers. You can still purchase subscription add-ons, such as an additional non-production instance."

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10 REPLIES 10
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Anonymous
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Re: New Dynamics 365 SMB Offer SKU Now Available!

Great news. A couple of feeback items though

 

a) The offer is listed as "unchanged" in the April pricelist, even though from Jan to March that OfferID was called "Dynamics 365 for Sales, Customer Service, and Team Members, Enterprise Editions" and is now called "Dynamics 365 for Sales and Customer Service, Enterprise Editions (SMB Offer)". When there's 500 SKU's to manage it would be helpfull if any change to a product resulted it being listed in the Changed section

 

b) None of the Dynamics for Sales plans are listed in the Offer Matrix

 

Cheers

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Anonymous
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Re: New Dynamics 365 SMB Offer SKU Now Available!

Hello,

 „Renewable for a maximum of three years, until December 1, 2019”

It means the first order must until 01.12.2019 and than I have three years or all orders until the 01.12.2019 have the SMB offer until the next renewal?

Thanks for help.

 

 

Anonymous
Not applicable

Re: New Dynamics 365 SMB Offer SKU Now Available!

Hi @Anonymous, I have emailed someone for confirmation; I will let you know what I learn asap.

Best,

Karen

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Visitor 1

Re: New Dynamics 365 SMB Offer SKU Now Available!

Hi Karen,

I have the same question. Could you please make sure that I am copied in if you provide any further information by mail? Would be great.

Thanks a lot, Rainer

Rainer Klapper - QS solutions GmbH

klapper@qssolutions.de

 

Highlighted
Anonymous
Not applicable

Re: New Dynamics 365 SMB Offer SKU Now Available!

Hello @rk and @Conny, I recieved information from the SME.

The best way for me to describe it is via an example:

New customer buys 5 licenses of Dynamics 365 for Sales, Enterprise Edition (SMB Offer), January 16, 2018. They renew January 16, 2019 with discount, but renew January 16, 2020 without discount.

Please remember, a customer can use SMB only once because it is available to new customers only. If a customer uses it again and again, they will be existing customers for the subsequent orders. In addition, this offer can't be combined with a purchase of regularly priced SKUs.

Quoted from the document:

"Promotion applies to new Dynamics 365 for Sales, or Sales and Customer Service, or Microsoft Dynamics CRM Online customers. A new customer is a customer that has not previously licensed any version of Microsoft Dynamics CRM (Online or On-Premises) prior to this purchase."

"Promotion cannot be purchased in combination with regular priced Dynamics 365 for Sales, Dynamics 365 for Customer Service, Dynamics 365 for Field Service, Dynamics 365 for Project Service Automation, Dynamics 365 for Team Members, Enterprise edition seats, or with Dynamics 365 Enterprise Plan 1 or Plan 2 seats. These customers should purchase the full Enterprise edition offers. You can still purchase subscription add-ons, such as an additional non-production instance."

View solution in original post

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Anonymous
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Re: New Dynamics 365 SMB Offer SKU Now Available!

Good morning,

what is the CSP SKU to add storage to Dynamics 365 for Sales Enterprise Edition (SMB Offer)  8b81ff1a-7280-4bba-827d-265dc702c583 ?

Thanks

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Visitor 1

Re: New Dynamics 365 SMB Offer SKU Now Available!

Is this offer valid also for Brazil? Because we´re not finding it at the last price lists.

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Visitor 1

Re: New Dynamics 365 SMB Offer SKU Now Available!

Hello,

Did you find any answer to this question? I have this confilct of understanding too.

Thanks

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Community Manager

Re: New Dynamics 365 SMB Offer SKU Now Available!

Hi @mosalah ,

 

Thank you for your message!

Adding Oliver to this thread.

@OTaylor , is this a topic that you can reroute to relevant teams ?

 

Thanks,

Andra

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Moderator

Re: New Dynamics 365 SMB Offer SKU Now Available!

Hi @mosalah,

 

In order to get an answer to this question, and log it with our Licensing Team, would you please post your question to the Pricing & Licensing forum on the Business Applications MPC?

 

We would be happy to assist you :). 

 

Thanks,

Oliver