404 on a Managed App in Preview

[rushah]

We pushed a Managed App which is available in Preview. However, it throws a 404 when trying to access it for testing. It's been over 2 weeks since we created a support ticket but have received no response on this. Can somebody assist in this?

[brian_levenson]

Hi Rupal,

I'm sorry to hear about this experience! Can you send me the support ticket number either here or through a direct message?

I'll escalate to the support leads and operations team, and in parallel, you may want to double check that the person who is testing is listed in the Preview Audience tab within the offer creation experience in Partner Center.

Thanks!
Brian

[rushah]

Hi Brian,

I'd sent you a DM, but this is the Support ticket #: 2005110010002599