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Closed groups: Making the number of posts visible for non-members

Status: Completed Submitted on ‎02-26-2020 11:48 PM Submitted by Moderator on ‎02-26-2020 11:48 PM
2 Comments (2 New)
Various people have pointed out that our community seems to be inactive due to them not being logged in and only seeing the groups but not the number of posts. The number of posts is actually displayed as zero to them.    It would be great if we could leave the groups closed but still display the number of posts to non-members so that partners are more likely to join if they see some activity in the groups.    Thanks! ... View more
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User Experience when deep linking to a thread in a closed group

Status: Under Review Submitted on ‎04-07-2020 07:34 AM Submitted by Microsoft on ‎04-07-2020 07:34 AM
1 Comment (1 New)
We are heavily using closed groups and also linking threads into partner communication. When a partner is clicking onto such a deep link to a thread and this thread is based in a closed group and the user is not part of that closed group the user experience is aweful - because: a) the error message is wrong  b) the user is not guided in what to resolve the problem (request group join)   This creates a lot of trouble, additional actions and low CPE. So please fix the error message and help the user in creating a join request just out of the error message as it is e.g. seen in SharePoint and other forum software.  ... View more
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Allow for view filtering to exclude read topics

Status: New Submitted on ‎02-25-2020 02:52 AM Submitted by Level 4 Contributor on ‎02-25-2020 02:52 AM
1 Comment (1 New)
It would be handy if it is possible to filter the list view.  If a post is read (or clicked) , I'd like it to not be visible in the list.  Either by switching a view or having a filter options. Now you can see the bold topics for unread items but I still have to navigate through all the pages to see all posts. It would also come in handy if I could group the list by topic rather than having only the latest post view. ... View more
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Inconsistant 'All Posts' view

Status: New Submitted Wednesday Submitted by Level 4 Contributor Wednesday
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On the home page you see 5 topics across all communities that are new or have had a recent comment in them. However when clicking the 'View All' link after the fifth post it takes you to a long list of every recent comment. Would it not be better, and easier to navigate if this 'View All' page was grouped by topic as per the homepage so that it is not flooded with all the comments from a popular topic? Perhaps with a counter of unread comments within that topic to note how popular it is?   Many Thanks, Alex C Brewer ... View more
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Error message for linked threads

Status: Needs Info Submitted 3 weeks ago Submitted by Moderator 3 weeks ago
2 Comments (2 New)
Dear team, when linking to a thread of a closed group outside of the MPC (e.g. in an e-mail) the error message tells users (who are not yet part of the MPC/the group) that the content is not available.   Could you please change the message to something like "This is a closed group. Please request to join." Otherwise users might think that the content was deleted instead of simply joining the group.    Many thanks!      ... View more
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