User Experience when deep linking to a thread in a closed group
We are heavily using closed groups and also linking threads into partner communication.
When a partner is clicking onto such a deep link to a thread and this thread is based in a closed group and the user is not part of that closed group the user experience is aweful - because:
a) the error message is wrong
b) the user is not guided in what to resolve the problem (request group join)
This creates a lot of trouble, additional actions and low CPE.
So please fix the error message and help the user in creating a join request just out of the error message as it is e.g. seen in SharePoint and other forum software.
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