As of August 1st, partner support requests will only be accepted through electronic submission. There’s a new search-based, self-help experience accessible within Partner Center and on Microsoft Partner Network (for non-Partner Center accounts).
New troubleshooting steps, FAQs, and links to relevant self-help articles are available right within the Partner Center support experience, as well as on the Microsoft Partner Network Support page.
Initiate a new support request directly in Partner Center:
https://aka.ms/IncentivesSupport
