Dear Partner Community,
With Microsoft Dynamics 365, the capital of Lombardy has implemented a genuine system of dialog and connection with its citizens - the "Citizen Relationship Management". It all stems from the digital revolution that started in 2016, which led to the merging of services onto a single platform in the cloud using Microsoft Azure.
"We have selected Microsoft Dynamics 365 because it is the best platform for our citizen services unification project; a real integrated and intelligent Citizen Relationship Management system."
Luca Curioni: Chief Digital Officer
Municipality of Milan
Read the full customer story here: Microsoft Customer Story-Microsoft and the Municipality of Milan: using the cloud to innovate citizen services
