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All you need to know as a Microsoft partner (FY22 edition)
*This is a hand-picked overview of the most relevant information for unmanaged Microsoft Partner and Startup/ISVs who empower Swiss SMBs to achieve more*
Highly Recommended
- Help needed? Create a ticket in Partner Center or get fast support from an Agent
- Register for partner trainings (French, German)
- Need to know more? Check out
- Find local marketing support here
- Get local updates on products, benefits, skilling in the monthly SMB Partner Exchange English, German
Table of contents
Deal Support
All MS Clouds · Microsoft Virtual Multi-Customer Executive Briefings Azure Biz Apps Modern Work · Customer Digital Experiences
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Go to Market
All MS Clouds · Marketing updates on Partner Zone
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Enablement
Swiss Events · Partner Exchange (English, German) Licensing Technical · Microsoft Virtual Training Days · Partner Trainings (French, German) · Technical Presales and Deployment Services Business |
Partnership
- The local Microsoft SMB team:
- Microsoft Partner Network: Global program that provides insights, tools, resources, and motions you need to drive business growth. With five different levels: Network, Action Pack, Silver competency, Gold competency, Advanced specialization. Manage your relationship with Microsoft in the Partner Center
- Cloud Solution Provider (CSP): Program helps you to be more involved in your customers' businesses, beyond reselling licenses
- Indirect: Work with Distis (indirect providers) who provide the tools and resources to help you manage your customer relationship. You can purchase from a Disti who furthermore collaborates with you for customer support and billing.
- Direct: Purchase Microsoft products and subscriptions directly from Microsoft. Find requirements here.
- QMTH: authorizes qualified third-party hosting service of Windows virtual machines via Microsoft Cloud Agreement or Microsoft Volume Licensing on multitenant hardware. The program also authorizes to host Office 365 ProPlus, Project Online Professional, and Visio Pro for Office 365 in shared computer activation (SCA) mode.
- IAMCP: Is the international association of Microsoft Channel Partners. The platform that connects you with other Microsoft partners and provides you with insights to the Swiss IT market.
- Microsoft Partner Journey: Become a successful Microsoft Partner.
Get Help
- Support ticket: For all programs
- Technical support: Troubleshooting for a specific problem, error message or functionality that isn’t working as expected.
- IT Pro forum: Ask questions and get answers and advice from the IT Pro community.
Switzerland Specific
- Learning path: Cloud Compliance and Data Privacy in Switzerland
- Swiss Data Center customer ready
- Azure Cloud Design for Public Sector: Whitepapers GER + FR
- Security & Compliance
- Financial Services Switzerland
- Microsoft Customer Stories
Skilling
Licensing Webinars and Resources
- Licensing webinar library: upcoming events & recent recordings. Most up-to-date content related to CSP, as well as the latest updates in Microsoft licensing.
- Get Licensing ready: complete and up to date resource for anyone who needs to learn about Microsoft licensing.
- Licensing News: All licensing updates can be found on this website
Technical Trainings
- Partner Training Calendar| Link in German | Link in French: learning platform for partners to prepare for the Microsoft Certifications. 1:many trainings, virtual instructor lead, hands-on labs and practice test trainings.
- MS Learn: learning platform open to anyone, self-service and self-paced. Contents are live and recorded.
- Technical Presales and Deployment Services (TPD): Remote, personalized, one-to-one consultations to build technical skills, deploy more effectively and accelerate app development. Microsoft Gold and Silver Partners receive unlimited presales assistance.
- Virtual Training days: free, in-depth trainings to match every skill level. Format is 1:many, virtual live events.
Business Trainings
- Cloud Enablement Desk (CED): For unmanaged Partners only. Services: lead share activation, competency attainments, benefits, on-boarding commercial marketplace, on-boarding co-sell.
- 4Plays Digital: 1:few business workshops and coaching on how to become a managed service provider. Workshops can be founded with co-op earnings. For more information contact Robert Egli or Marta Saracino.
- Lemon Operations: 1:few training and 1:1 coaching on how to build MSP offerings and put them at scale into the market. For more information contact Robert Egli or Marta Saracino.
Other Business and Technical Readiness Resources
- Cloud Champion | Link French | Link German: Free platform providing comprehensive trainings on business, sales, marketing and technical topics.
- Partner Network Resources: Comprehensive database with all resources and assets available to partners for skilling, readiness as well as marketing and sales (e.g. pitch decks).
- Training Center | Link in German | Link in French: Access to role-specific learning paths to build skills on Microsoft’s products and solutions. Format is self-service.
- Operations Readiness | Link in German | Link in French: Resources to stay updated on new program information and upcoming changes. E.g., News on the CSP program are published here.
Summary Swiss Partner Readiness : All you need to know to skill your organization on Microsoft technologies
Go-to-market
- Marketing updates on Partner Zone: Please subscribe for latest information on Marketing engines, support and local funding possibilities by Microsoft
- Digital Marketing Content OnDemand: Digital Marketing assistant to deliver content for Partners to customize
- Smart Partner Marketing: On Demand training to skill up your Marketing team
- Partner Marketing Center: Marketing assets, pre-written emails, customer pitch decks, etc.
- Partner Go-To-Market Toolbox: Support by Microsoft through Co-Marketing, for Gold Partners only.
- Co-op Incentives: funds MS partners earn through Microsoft Incentive Programs by claiming reimbursement for activities that support Microsoft product awareness.
- Microsoft Innovation Factory: Co-funded campaigns (Customer reference story, webinar, Telesales) for Azure, BizApps and Modern Work
Azure
- Azure toolbox: Structured overview of gives & gets for sponsorships, GTM help, events and partner enablement
Enablement
- Azure documentations: All information linked with learning modules and related topics
- Azure self-learning: Virtual learning paths for your desired skill
- Azure Partner Zone: Latest content, news and guidance to lead customers to the cloud
- Azure Architecture Center: Guidance for architecting solutions on Azure using established patterns and practices.
Unmanaged Partner
- Top Azure indirect Provider in Switzerland: Contact information
Deal Support
- Microsoft Solution Assessment-as-a-Service: Get a free, data-driven analysis by Microsoft of SMB customer on-premise estate
- Fast Track: Virtually delivered architecture and deployment services from engineering on specific customer projects across all Azure workloads
Find eligibility criteria and nomination process in Azure toolbox - Azure Passes: Azure Credits for sandbox environment
Find eligibility criteria and nomination process in Azure toolbox - AVD Promo: 30% off compute costs for Bs and D series VMs for AVD host pools
- Pricing Calculator: Configure and estimate the costs for Azure (high-level)
- Total Cost of Ownership (TCO) Calculator: Estimate the cost savings by migrating workloads to Azure
- Cloud Journey Tracker: Identify needs and recommendations for the cloud journey
Tech Companies aka ISVs + Startups
Get Started
- Microsoft ASK: Book a 15 minute brainstorming session with the Swiss team
- Founders Hub: Microsoft for Startups Founders Hub remove traditional barriers to building a company with free access to the technology, coaching, and credits.
- SaaS Academy: Best practices, guidance, and narratives that help shape the business, people and technology for accelerating the ISVs revenue.
Build & Launch
- Microsoft Solution Assessment-as-a-Service: Get a free, app modernization recommendations or a data-driven cost analysis by Microsoft of your on-premise solution.
- Azure Specialist for ISV Partner: Hands-on support of chosen Microsoft Partner to migrate and onboard SaaS solution to Microsoft Commercial Marketplace. Trivadis, Sword, Moresi
- Azure FastTrack for ISVs: Obtain End-2-End technical support in migrating your services to Azure and onboarding to the Microsoft Commercial Marketplace
- Technical Presales and Deployment Services: Get one time technical support from technical experts
Grow
- Azure Marketplace: Publish & find B2B Apps form ISVs all around the world
Business Applications
News
- Dynamics 365 Roadmap: Find all updates surrounding our Dynamics 365 and Power Platform applications
Go-to-market/Enablement
- Dynamics 365 documentation: All product and technical information linked with Dynamics 365
- D365 self-learning: Virtual learning paths for your desired skill
- Dynamics 365 Partner Portal (microsoft.com): Link to our Dynamics 365 partner platform with relevant information and documents.
- Microsoft Power Platform Partner Portal: Link to our Power Platform partner portal with relevant information and documents.
Deal Support
- FastTrack: Advisor to help plan for, deploy, and migrate organizations to Dynamics 365 at no additional cost
- BizApps Partner Offers: Pre-Sales Offers for Biz Apps Partners
- ECIF: End Customer Incentive Fund (ECIF) to support pre-sale and post-sale activities with approved partners if partners and/or opportunities do not qualify for the Biz Apps Partner Offers.
Licensing/Pricing
- Dynamics Licensing: Download the Dynamics Licensing Guide to get up-to-date with all licensing scenarios, as well as offers available.
- Dynamics 365 and Power Platform | Microsoft Nonprofits: Check out the NPO offers for Dynamics 365 and Power Platform
- Preise | Microsoft Dynamics 365: CHF prices for D365
- Mbsquery: Partner Helpdesk for D365 related questions (incl. Licensing)
Modern Work
News
- Microsoft 365 Roadmap: Latest updates on our best-in-class productivity apps and intelligent cloud services.
- Office 365 updates: Evolution and updates in Office 365
- What's new in Teams: Updated list of new Team features
Enablement
- Microsoft 365 documentations: All information linked with learning modules and related topics
- M365 self-learning: Virtual learning paths for your desired skill
- Cloud Champion: Free online training programs
- Microsoft Certifications: On-Demand content, virtual instructor led trainings, exam practice classes and partner office hours
- Cloud Enablement Desk: Personal assistance to make more out of your relationship with Microsoft in German, French or English for up to 9 months.
Unmanaged Partner
- Top Azure indirect Provider in Switzerland: Contact information
Deal Support
- Microsoft 365 Launchpad: Basic customer assessment and match to MSFT product, offer creation and costing for Teams and Security, customizable sales resources for offer
- Value Calculator: ROI calculation that can be achieved by adopting across Modern Work, Security, Surface and more, based on third-party Forrester TEI studies
- Commercial Consulting Tool: Customer scenarios and customer friendly recommendations, increase of sales and customer success
- Customer Digital Experiences: Demos and Customer Immersion Experiences and Labs.
- SMB Upsell Guides (MW): One page Upsell Guide for SMB scenarios, Feature comparison and differentiation between product versions, easy value proposition, and resources
- FastTrack: Advisor to help plan for, deploy, and migrate organizations to Microsoft 365 at no additional cost
- Microsoft Solution Assessment-as-a-Service: Get a free analysis by Microsoft of SMB customer on-prem estate (Workplace Modernization, Cybersecurity)
- Cloud Accelerator Workshops: set of pre-made workshops that enable partners to accelerate the customer journey, including a rapid deployment program to address your customers’ current needs for business continuity.
- Microsoft Secure Score: measurement of an organization’s security posture and for improvement recommendations
- ECIF: see general Deal Support
Go to market
- Microsoft 365 for Partners: Marketing materials and campaigns, trainings, videos, can be customized with Partner offer and logo
- Secure Remote Work: Support for customers with increased need for remote work scenarios
- Your new CSO Partner Kit: Kit to explain M365 Business Premium security to SMBs in a fun, engaging way
- Qorus: Latest content integrated into Outlook to make easy proposals
- Cloud Ascent: Access to customer insights and up-sell and cross-sell opportunities
Licensing
- Licensing for SMBs: Comparison of licensing options for SMBs, with a special emphasis on Microsoft 365 Business Premium
