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Level 2 Contributor

Wsus clients nor reporting

Hi Support,
I have wsus 2016 and most of clients not reporting but some are looks good. How to resolved those whose not reporting.
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Microsoft

Re: Wsus clients nor reporting

First thing  would be to check if those clients have the correct configuration and are even trying to contact WSUS. See https://docs.microsoft.com/en-us/windows/deployment/update/waas-manage-updates-wsus 

 

The technical support communities might also help since they focus on provising help on technical issues: https://techcommunity.microsoft.com/t5/Windows-Server-for-IT-Pro/bd-p/WindowsServer 

Visitor 1

Re: Wsus clients nor reporting

Hi, when there are computers that do not report their status, it's a problem on the local computer. Were there many pending updates? Please perform the test below on a computer.

Remove the computer in question from the WSUS console.

Create a bat and execute the following lines:

net stop wuauserv
cd% systemroot% \ SoftwareDistribution
 ren Download Download.old
 net start wuauserv
 net stop bits
 net start bits
 net stop cryptsvc
cd% systemroot% \ system32
ren catroot2 catroot2old
net start cryptsvc
At the command line, run the following command:

Wuauclt.exe / resetauthorization / detectnow

After a few moments, the computer will appear in WSUS reporting status again.