Used support recently? Tell the team how to make it better for you.
The Microsoft One Commercial Partner Digital Experience team works to deliver best-in-class experiences to Microsoft partners through strategy, design, and research. Currently, the team is working on a project to improve the support experience and is giving partners the opportunity to share one-on-one feedback. Your input will directly influence design. Taking part in a usability study generally requires only 60 minutes and helps inform how the programs you use are designed, built, and rolled out.
If you have previously used support, the team would love to get your input and feedback. To get started, please fill out the Support survey by November 20.
After that, you will receive a follow-up email to schedule a 60-minute interview via Microsoft Teams. All selected and qualified participants will receive a $50 Microsoft gift card. Questions about this survey can be sent to OCP-UX-Research@microsoft.com.