Problems with external Yammer Community

[NHaukenfrers]

Greetings from Germany,

I am part of the German Microsoft Partner Community (msdepartner) on Yammer. I recieve updates via Mail that people post something but I can't access external communitys anymore. My company doesn't use Yammer at all but we have an internal community wich I'm automatically part of. But for some odd reasons, I can't change to an external community anymore. Is there an workaround or solution to this problem? 

I can even use the link to register to the community, but all it does is either trying to log me into my internal community or the information, that I'll recieve an email to verify my registration.

So long,

Niels

[JanoschUlmer · Accepted solution]

I'm not sure if this is being related to the fact that tenants now created in Europe region have no external network functionality currently: https://docs.microsoft.com/en-us/Yammer/work-with-external-users/external-messaging-faq 

This was changed/enabled last year for tenants in Europe - so if you registered before you might still receive notifications while the login is blocked. Only thing I can advise here is to contact support (e.g. ask your admin to raise a support ticket).

[Andra]

@VeskuPaananen and @JanoschUlmer  thank you so much for chiming in! 💡

Andra

[VeskuPaananen · Accepted solution]

This is due GDPR and there is no fix for this. Partners with Yammer tenant in EU cannot access Microsoft's external networks located in US tenants. That's why EU countries are moving their Partner Yammers to here in Partner Hubs.

https://docs.microsoft.com/en-us/Yammer/work-with-external-users/external-messaging-faq  

External messaging, including exernal networks, external groups, and external participants, is not available for Yammer Enterprise networks in the EU Geo. https://docs.microsoft.com/en-us/Yammer/manage-security-and-compliance/data-residency  

[fstudnicka]

Hi,

I have the same problem withyammer and Czech partner community. 😞

Thanks Franta

[Andra]

Hi @fstudnicka ,

Are you referring to the partner community from Yammer information not being available here as well?

Kindly elaborate and we will see how we can help with additional information.

Adding @Ivana the moderator for the Czech partner community for awareness.

thanks

Andra

[fstudnicka]

Yes, I have a tenant on O365. I registered at https://www.yammer.com/microsoftczechpartner/ under a company account. If I want to log in, the login redirects me to my corporate Yammer. I don't know how to get to https://www.yammer.com/microsoftczechpartner/ to my site. At the same time, I receive conversation notifications in the e-mail.

[Andra]

Hi @fstudnicka 

Thanks for the details.

I do not have visibility over Yammer, so I am not sure of the steps.

However are you using your organization work email, i.e. corporate to log in to Yammer? Is your company a Microsoft partner? As this seems to block your access..

Also please see the response from Maria, above, it might also help.

Yammer and Microsoft Partner Community (MPC) are two different sites by the way, and if you wish to stay up to date with latest information for Czech partners, you can do so here: https://www.microsoftpartnercommunity.com/t5/Czech-Slovakia/bd-p/Czech_Slovakia

Thank you,

Andra

[fstudnicka]

Hi Adra,

yes I using my organization work email, i.e. corporate to log in to Yammer. Yes my company is a Microsoft partner. Before I bought the O365 everything worked fine. I don't know where to set. Or what to ask for somewhere.

THX

[JanoschUlmer · Accepted solution]

I'm not sure if this is being related to the fact that tenants now created in Europe region have no external network functionality currently: https://docs.microsoft.com/en-us/Yammer/work-with-external-users/external-messaging-faq 

This was changed/enabled last year for tenants in Europe - so if you registered before you might still receive notifications while the login is blocked. Only thing I can advise here is to contact support (e.g. ask your admin to raise a support ticket).

[Lewis-H]

A network must be able to synchronize all domains with AAD, which means . . .

There can only be one home network on the Office 365 tenant.
All domains on the tenant are associated with the Yammer network.
All domains on the Yammer network are associated with the tenant.
All users must be in AAD, which means . . .

Office 365 Identity must be enforced in the home network.
No Network Level Guests in the network.
No Group Level Guests in the network because those users do not currently map to users in AAD.
No thread-level Guests.
No inactive unmapped users (for example, a user with Yammer authentication who was not deleted when they left the organization).
All groups must be connected, which means . . .

Only users with Office 365 Group creation rights can create groups in Yammer.
No Yammer group can be created until we can ensure the group is connected.
No unlisted private groups or external groups, because those groups are not currently connectable.

[Maria]

Hi Niels, 

you might have to change from the Yammer Beta to the old design to be able to see the external networks. One of the admins in the Yammer admin has also to approve your request which might take a while since we are currently migrating to the German Partner Zone here on the Microsoft Partner Community. 

The good thing is that due to the migration all important information will also be shared in the German Partner Zone so you will most likely don't miss anything if you cannot login to the external Yammer network. 

In case you keep experiencing these difficulties, please let us know. 

Best,

Maria

[Andra]

Good day @NHaukenfrers ,

Thanks for your feedback!

I can only confirm that you can find on this platform the German Partner Zone, the community for german partners, where you can find updates and conversations between german partners and Microsoft staff.

@Maria , do you have visibility over the Yammer groups and I believe you can indicate what is the best route for Niels?

Thanks a lot,

Andra