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BrendaDay
Level 2 Contributor

NCE 2 into 1 Upgrade

Are there any updates on upgrading 2 NCE Annual licenses into 1?  I have a customer who wants to upgrade their O365 E3 and EMS E3 licenses into 1 subscription for M365 E3 licensing.  I can only see how to upgrade 1 type of license, without the ability to suspend the other license. Thank you.

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JanoschUlmer
Microsoft

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BrendaDay
Level 2 Contributor

I posed this question in the CSP community & they referred me back to the Partner Community. I’ll assume there is no update at this time.

Sincerely,

Brenda Day
Systems Engineering<> | Inside Sales
(d) 207.553.1521
(o) 888.624.6737
bday@systemsengineering.com

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RachelP
Moderator

Hi @BrendaDay , 

 

I see that Janosch has already answered your question (thanks @JanoschUlmer 😊). For future reference, feel free to post licensing related questions under the "Pricing, Licensing & Incentives" section and I'll be happy to assist.

 

That said, if you have further licensing questions, please let me know.

 

Regards, 

Licensing Concierge

JanoschUlmer
Microsoft

@BrendaDay : There is no post from you in the CSP community I referred to?

And I gave you the answer already: you need to contact support in this scenario, as outlined in the NCE handbook they can help you removing redundant subscriptions after you upgrade to a higher offering. 

Kind regards, Janosch
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BrendaDay
Level 2 Contributor

Thank you!

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JanoschUlmer
Microsoft

Already answered here: Re: NCE 2 into 1 Upgrade - Microsoft Partner Community

Kind regards, Janosch
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v-jillarmour
Community Manager

@BrendaDay I don't know how to help here but @JanoschUlmer may. 🙂