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BrendaDay
Level 2 Contributor

NCE 2 into 1 Upgrade

Are there any updates on upgrading 2 NCE Annual licenses into 1?  I have a customer who wants to upgrade their O365 E3 and EMS E3 licenses into 1 subscription for M365 E3 licensing.  I can only see how to upgrade 1 type of license, without the ability to suspend the other license. Thank you.

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JanoschUlmer
Microsoft

@BrendaDay This should better be asked in the CSP group: Cloud Solution Provider Partner Community - Microsoft Partner Community

That said, info that in this scenario you can contact support is mentioned in the upgrade-section of the NCE handbook which can be found here: https://partner.microsoft.com/resources/collection/new-commerce-experience-for-csp-seat-based-offers#/

Kind regards, Janosch
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JanoschUlmer
Microsoft

@BrendaDay This should better be asked in the CSP group: Cloud Solution Provider Partner Community - Microsoft Partner Community

That said, info that in this scenario you can contact support is mentioned in the upgrade-section of the NCE handbook which can be found here: https://partner.microsoft.com/resources/collection/new-commerce-experience-for-csp-seat-based-offers#/

Kind regards, Janosch
Receive consultations via Technical Presales and Deployment Services team