Missing permissions for cdx.transform.microsoft.com demo environment

[Marko125]

Accessing CDX environment, it gives following error: Oops! It looks like you do not have permissions to access this page.

We looked but couldn't find your login <ACCOUNT> as a Microsoft partner. Please go directly to Partner Center to join the Microsoft Partner Network.

We are partners, but our domain was changed lately  - who can help with that issue?

[jc1221cwh]

@Andra 

I'm having the same issue.

I've raised support ticket in MPN Center, but the support replied that the demo portal is out of their scope.

They directed me to support@transform.microsoft.com, but no reply from this support.

Regards,

WH

[Andra]

hi @jc1221cwh ,

can you send me a PM with your ticket # please?

Thank you,

Andra

[ShadyFrogger]

I found that this solves the issue:

A user with AAD Admin privileges can go to https://portal.azure.com 

-Click on Azure Active Directory 

-Click on Enterprise Applications 

-Search for Modern Workplace Tools (Service) 

-Click Permissions 

-Click Grant admin consent for 

Note: The option will approve this app for EVERYONE in their AD org.

You can also add groups or users separately if needed.

[Andra]

Hi @amazzitelli ,

Adding more information about your situation, might help other users of this forum advise.

For example:

What exactly is the error you are seeing ?
Is a case open with MPN support and what have they advised? 

Thanks,

Andra

[Andra]

Hi @amazzitelli ,

You can have a look on this thread, a partner was able to fix this: https://www.microsoftpartnercommunity.com/t5/Feedback-Support-Discussions/https-cdx-transform-microsoft-com-Can-t-login-to-demo-website/m-p/25195/highlight/true#M1015

Thank you,

Andra

[amazzitelli]

Hi, I don't use MFA. Before I could enter the site earlier. Nobody from MPN support helps, and CDX DEMOS support is not answering my emails. The contact support of the CDX website only works if you have the correct permission, but since it rejects my entry, a ticket cannot be opened.

[amazzitelli]

Hi, I have the same problem. I contacted to Microsoft Partner Support but only said to me I need to send an email to  support@transform.microsoft.com y support@microsoftdemos.com  but after sent emails in twice opportunities nobody reply to me. I dont know what to do. Regards.

Alejandro.

MPN

[Andra]

Hi @Marko125l,

Thank you for your query!

If your domain changed recently this should reflect in Partner Center, so you would need to register the new domain.

You can refer to this post: https://www.microsoftpartnercommunity.com/t5/Partnership-101/Changing-your-partner-domain-or-quot-tenant-quot/m-p/8771/highlight/true#M421

I suggest you submit a case via our online submission process.

Hope this helps,

Andra

[Marko125]

Hello,

Thanks for your reply. I think our MPN status is OK and domain has changed properly and it is mapped against proper tenant. Problem is that we can not use CDX environment. I have raised also support case and waiting for reply.