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Migrate Customer from Indirect CSP to Direct CSP
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In order to be able to provision licenses to his customer, you will need to establish a reseller relationship as CSP. The customer can also remove you as advisor partner, but afaik this is not necessary.
If the indirect CSP would remove themselves completely from the tenant all licenses would need to be cancelled before, so I guess this did not happen yet. What may have happened is that the Indirect reseller has deleted the reseller relationship and/or delegated admin permissions, but the indirect provider still has the reseller relationship - this has to be the case if you still see CSP licenses in the tenant.
It is correct that in order to allow a smooth transition it is recommended that the new partner adds the same licenses befiore the old partner cancels them - this way licenses are automatically reassigned to users. If licenses are added again after cancellation, the licenses need to be assigned manually to users - there will be no data loss if licenses are reassigned within 30 days though.
Generally there is no DPOR with CSP - DPOR & being Advisor is for scenarios where customer does not obtain licenses via CSP. In CSP it is the "reseller relationship" with or w/o delegated permissions.
Janosch
Get consultations form Technical Presales & Deployment services team via https://aka.ms/technicalservices
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In order to be able to provision licenses to his customer, you will need to establish a reseller relationship as CSP. The customer can also remove you as advisor partner, but afaik this is not necessary.
If the indirect CSP would remove themselves completely from the tenant all licenses would need to be cancelled before, so I guess this did not happen yet. What may have happened is that the Indirect reseller has deleted the reseller relationship and/or delegated admin permissions, but the indirect provider still has the reseller relationship - this has to be the case if you still see CSP licenses in the tenant.
It is correct that in order to allow a smooth transition it is recommended that the new partner adds the same licenses befiore the old partner cancels them - this way licenses are automatically reassigned to users. If licenses are added again after cancellation, the licenses need to be assigned manually to users - there will be no data loss if licenses are reassigned within 30 days though.
Generally there is no DPOR with CSP - DPOR & being Advisor is for scenarios where customer does not obtain licenses via CSP. In CSP it is the "reseller relationship" with or w/o delegated permissions.
Janosch
Get consultations form Technical Presales & Deployment services team via https://aka.ms/technicalservices
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